Female Sales Coordinator/Customer Service Professional

Duties and Responsibilities: 1- Welcome and encourage all new online visitors (via live-chat, whatsapp text, calls and email) to attend the free Trial class of the Academy. 2- Prompt follow up with old visitors to ensure they attend the Trial class on time without any problems. 3- Assist the new students in the payment process and remind old students about pending fee payments. 4- Update the Database with students information every time required. 5- Resolve all whatsapp and email queries of existing students and teachers immediately. 6- Attend and execute any new task assigned by Management 7- Set up the Trial Classes and Regular classes by coordinating with the students and Teachers. 8-Initial screening of new teachers and scheduling their interviews with Management. 9- Coordination between Accounts department and students for fee payments. Prerequisites: • Uninterrupted Internet, Electricity and availability of a good working laptop is a must • Excellent written and verbal proficiency in English is required. • MS Word and Excel skills are required • Knowledge of CRM tools Soft Skills: 1- Positive Energy and Attitude, always up for new tasks and challenges. 2- Excellent and clear Communication Skills (Excellent Spoken and Written English) 3- High Emotional Intelligence, empathetic and highly Patient 4- Problem Solving attitude 5- Proactive and creative 6- Multi tasking capabilities and excellent Time Management Qualities 7- Goal and Target Oriented 8- Conflict resolving capabilities