F&B Operations Manager

The F\&B Operations Manager will spearhead the development and execution of our dynamic F\&B portfolio. In this pivotal role, he/she will be instrumental in shaping the future of our culinary offerings, from meticulous pre\-opening planning to the seamless delivery of exceptional guest experiences. **Essential Duties \& Responsibilities:** **Pre\-Opening:** · Oversee the pre\-opening process for new restaurants, ensuring adherence to brand standards, operational efficiency, and budget targets · Recruit, train, and onboard new staff, fostering a positive and collaborative team environment. · Develop and implement operational procedures and training manuals. **Financial Planning \& Forecasting:** · Develop and implement annual and quarterly budgets for each restaurant, including labor,food cost, beverage cost, and other operating expenses. · Monitor actual performance against budgets and identify areas for cost savings or revenue growth. · Create sales forecasts and adjust operational plans based on anticipated demand. · Partner with the finance team to analyze financial data and develop strategies to improve profitability. · Manage capital expenditure budgets for equipment and maintenance needs. **Operations Management:** · Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and drive profitability. · Ensure compliance with all food safety and sanitation regulations. · Manage inventory and procurement, optimizing costs and maintaining quality standards. · Work with the corporate team to develop and implement new initiatives and policies. **Staff Management:** · Lead and motivate teams to deliver exceptional guest service while maintaining cost control and brand consistency. · Conduct performance reviews and provide ongoing coaching and development to team members. · Identify and implement strategies to improve staff retention and reduce turnover. **Guest Experience:** · Create a warm and welcoming atmosphere for guests, exceeding their expectations at every touchpoint. · Proactively resolve guest complaints and address any concerns in a timely and professional manner. · Track and analyze guest feedback to identify opportunities for improvement. **Physical Requirements:** · Ability to stand and walk for extended periods of time, often throughout a full shift. · Ability to lift, carry, push, and pull up to 50 pounds occasionally, and up to 20 pounds frequently. · Ability to reach, bend, stoop, twist, and kneel to access inventory, equipment, and work areas. · Ability to work in a fast\-paced environment with frequent exposure to noise, heat, and fumes. · Ability to visually inspect food and beverage products for quality and safety. **Qualifications** · Minimum 5 years' experience in a supervisory role within the F\&B industry, ideally in a multi\-unit chain. · Proven track record of exceeding operational targets and driving profitability. · Strong leadership and team management skills, with the ability to motivate and coach staff. · Excellent communication and interpersonal skills, with the ability to build relationships with team members and guests. · Proficient in food safety and sanitation regulations. · Ability to work independently and as part of a team in a fast\-paced environment. · Strong analytical and problem\-solving skills. Job Type: Full\-time Work Location: In person