Director, Business Development, Growth Segments

Role: The essential responsibilities of the position include the following: Identify, qualify, and develop new business opportunities for Mastercard in underserved segments and cash-predominant sectors across multiple geographies. Build and lead new Growth Segments initiatives that address market needs in areas such as financial inclusion, small business digitization, rural commerce, agriculture ecosystems, micro-merchants, and emerging digital payment use cases. Strengthen Mastercard s domestic relevance by developing initiatives that address local market priorities, support national digitalization agendas, and drive the secular shift from cash to digital payments across underserved and high-cash sectors. Manage long, complex sales cycles from opportunity origination through solution design, stakeholder alignment, commercial negotiation, implementation planning, and launch readiness. Bridge Mastercard s core capabilities across issuing, acquiring, acceptance, digital payments, data, loyalty, cybersecurity, and technology assets to create integrated value propositions for new segments. Partner with product team to define the customer value proposition, partner model, revenue opportunity, business case, pricing approach, implementation roadmap, and scale-up plan. Work closely with regional and market teams to adapt global Growth Segments priorities to local market realities, client needs, regulatory environments, and ecosystem maturity. Manage relationships with a wide range of customer and client profiles, including issuing and acquiring banks, fintechs, technology providers and in general sector-specific commercial enterprises, payments and technology players. When relevant, support partnerships team when interacting with government entities, development organizations, platforms, and ecosystem partners. Coordinate across Mastercard product, sales, market development, legal, compliance, risk, technology, implementation, and delivery teams to ensure flexible and practical execution of complex opportunities. Develop senior-level narratives, proposals, business cases, and commercial materials that clearly communicate the opportunity, the Mastercard value proposition, and the path to execution. Track pipeline progress, manage risks and dependencies, capture market insights, and support the transition of successful initiatives from incubation to repeatable commercial models. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines. All about you: The ideal candidate for this position should have: Strong commercial experience in global or regional sales, business development, market development,or solution commercialization within payments, financial services, technology, or adjacent sectors. Proven ability to identify market opportunities, shape new initiatives, build business cases, and move concepts from early-stage incubation to commercial execution and scale. Experience managing long and complex sales cycles across multiple geographies, with the ability to navigate ambiguity, align stakeholders, and maintain momentum through execution. Strong understanding of Mastercard s core business areas or comparable capabilities, including issuing, acquiring, acceptance, digital payments, data, and technology-enabled solutions. Ability to work effectively with diverse customer and partner profiles, including banks, fintechs, platforms, technology players, public-sector bodies, international organizations, and industry specialists. Demonstrated success working across cross-functional teams, including product, sales, market development, implementation, legal, compliance, risk, technology, and operations. Comfort operating across different markets, cultures, regulatory contexts, client maturity levels, and partnership models while staying focused on commercial outcomes. Excellent communication and executive storytelling skills, with the ability to develop compelling proposals, senior-level presentations, partner narratives, and internal alignment materials. Entrepreneurial mindset, strong ownership, commercial discipline, and the flexibility to adapt Mastercard assets and partnership models to new growth segments and market opportunities.