Data Entry Operator

• Registration of patients in the HIS and ensuring accuracy is maintained • Attending to the patients and guiding them with their enquiries • Maintaining good telephone and email etiquette • Coordinating with the supervisors regarding the patient flow management • Ensuring that the billing is done in the system accurately as per the guidelines and billing protocols • Ensuring that the waiting time is reduced and assisting in improving the same • Maintaining the correct remarks and updates for various company referrals and coordinating with the relevant team if there is any clarification • Being up to date with the new tie ups and the billing requirements • Assisting with related data entry tasks in the other departments • Assisting with any additional task assigned by the HOD as per the operational requirement • Preferably a college graduate in any discipline • Minimum 1-year experience as a receptionist in a patient focused environment and operation of multi-line switchboard system • Proficient technology application skills; Basic MS Office (Word, Excel, & PowerPoint), MS Outlook & Internet explorer skills • Exceptional interpersonal skill, maturity, good judgment and professional communication with diverse individuals; superior telephone etiquette • Patient focused; service oriented; patient & understanding • Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure • Ability to work independently with minimal supervision • Reliable, punctual, dependable, and responsive • Excellent command of oral and written English • Arabic language advantageous/desirable but not essential