Customer Service Expert

CUSTOMER SERVICE REPRESENTATIVE **Company:** Sub Station \& Pastalia Station **Location:** Bahrain **Department:** Operations / Customer Service **Position:** Customer Service Representative **Reports To:** Restaurant Manager / Supervisor **Employment Type:** Full\-Time POSITION SUMMARY The Customer Service Representative is responsible for providing excellent customer service and ensuring a positive experience for every customer at **SUBSTATION and Pastalia Station**. The position involves welcoming customers, taking and processing orders, answering customer inquiries, handling complaints, coordinating with the kitchen and delivery teams, promoting menu items and offers, and ensuring that all customer\-service standards are maintained. The successful candidate must be friendly, professional, energetic, well\-groomed, and able to work efficiently in a fast\-paced restaurant environment. Work Location: In person