Customer Service Coordinator-Logistics Field

• Manage and coordinate the end-to-end logistics process for customer orders, ensuring timely and accurate delivery. • Serve as the primary point of contact for customers, proactively addressing inquiries and resolving issues related to shipments and deliveries. • Track and monitor shipments in real-time, providing updates to customers and internal stakeholders. • Collaborate with carriers, warehouses, and internal teams to optimize shipping routes and reduce transit times. • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. • Proven experience (1 years) in a customer service or logistics coordination role within the transportation or supply chain industry. • Proficiency in using CALOGI & SAS system. • Strong understanding of shipping regulations, incoterms, and international trade documentation. • Excellent communication and coordination skills. • Spouse visa preferred.