Follow the instructions and directions of the Project Manager / Executive Manager – Management Consultancy.
• Achieve the targets and milestones set for assigned activities.
• Carry out consultancy and system development activities for clients in quality management, environmental management, safety management and other similar systems, as required.
• Conduct in-house and public training programmes.
• Conduct internal, external and third-party audits, as instructed.
• Maintain daily time records and submit reports.
• Submit weekly project status reports to the Project Manager / Executive Manager – Management Consultancy.
• Monitor the activities of assigned Assistant Consultants and Trainee Consultants and report to the Manager.
• Report any dissatisfaction expressed by clients or potential clients.
• Provide feedback on market conditions, changes in customer demand, and new methodologies and techniques.
• Maintain the confidentiality of company and client activities.
• Ensure a high level of quality in the products and services offered.
• Promote teamwork and cooperation within the company.
• Actively support the department in achieving profitability.
• Raise nonconformance reports for nonconforming outputs.
• Comply with QDC management system requirements.
• Document customer complaints and take action to ensure their effective closure in accordance with the Customer Complaint Handling Process.
• Maintain awareness of objectives and integrated management system (IMS) policies, including information security, sustainability and energy management; understand the benefits of compliance and the implications of noncompliance.
• Maintain awareness of significant environmental aspects and work-related occupational hazards.
• Report incidents to the occupational health and safety (OHS) team.
• Engage and support personnel in contributing to the effectiveness and improvement of management systems.
• Carry out any other tasks assigned by the Executive Manager / Project Manager.
• Ensure that the integrated management system, including the information security management system (ISMS), is properly maintained within projects.
• Record and report information security incidents.
• Ensure that information security management system requirements are followed and maintained within projects.
• Ensure that nondisclosure agreement (NDA) requirements are understood, that agreements are signed where applicable, and that their requirements are followed.
Educational Qualifications
• Graduate / Engineer.
• Internal auditor qualification in ISO standards preferred; Lead Auditor qualification preferred.
Experience Requirements
• Minimum 4 years of experience, including at least 1 year in Qatar or the GCC.
Specialised Training Requirements
• Completion of IRCA-registered Lead Auditor courses in ISO 9001, ISO 14001 or ISO 45001.
• Training in management system development.
• Leadership and sales training.
Technical Skills and Areas of Experience
• Experience with systems and processes, quality management systems, occupational health and safety (OH&S) management systems, and environmental management systems.
• Experience developing management consultancy systems for at least two clients.
• Audit experience in quality, environmental and safety management systems.
• Experience conducting public and in-house training programmes.
Competency Requirements
• Good communication skills and the ability to plan, monitor and complete tasks on time.
• Ability to analyse data and prepare processes, procedures and reports.
• Ability to deliver training programmes.
• Strong analytical reporting skills.
• Leadership skills.
• Time management skills.
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