Client Payment Specialist

OVERVIEW We are looking for a detail-oriented Client Payments Ofiicer to join our Finance team. You will own end-to-end payments operations including processing, reconciliations, transaction monitoring, reporting, and investigations ensuring all client transactions are handled accurately and within SLA. RESPONSIBILITIES • Process daily local and international payments across entities to customers within the defined SLA. • Reconcile and credit client deposits in real time by comparing bank statements to platform entries. • Perform daily reconciliation of customer deposits and withdrawals, identifying and resolving discrepancies • Handle L2 queries from the CS and Compliance teams • Document, escalate and resolve transaction breaks and exceptions • Co-ordinate with the treasury team to provide KYC documents for clients as requested • Complete monthly reconciliation activities within SLA • Calculate and analyze revenue on a daily basis • Support internal and external audits across all entities • Adhere to all internal control policies and ensure that the process remains under infosec, compliance and regulatory guideline at all times. • Identify areas and propose ideas for automating operational processes • Create, update and manage Standard Operating Procedures (SOPs) QUALIFICATIONS • Bachelor s degree in commerce, finance, accounting, or a related field • 0-3 years of relevant experience in payments operations • Prior experience at an international bank, fintech, or payments company • Experience with high-value, high-risk payment processes is strongly preferred • Intermediate to advanced proficiency in Microsoft Excel • Strong attention to detail and ability to work within tight SLAs Cryptocurrency or digital assets knowledge is a distinct