Cards Portfolio Analyst

The Citi UAE cards business is profitable and growing. The business requires strong talent to drive Cards portfolio growth and the candidate is expected to: Support in growing and optimizing performance of the UAE Cards Portfolio Manage and optimize various portfolio programs / initiatives Support in identifying areas of growth & efficiency Key Responsibilities Support to execute ongoing portfolio programs / initiatives such as Instalment products (e.g. Loan on Card, Transaction EPP, Statement EPP), Balance Transfer, Citi PayAll, Insurance cross-sell Support to execute ongoing portfolio spend programs and other initiatives like credit limit increase, retention, activation, etc. Support in implementation of new actions to enhance profitability of the above-mentioned programs Support development of digital capability and adoption for various portfolio programs Work with portfolio sales & service teams to optimize front-line performance which will include tasks like training, design and implementation of controls Support enhancements to improve customer experience Work with the data team to define key metrics / dashboards to support business management Work with Technology on all required technology aspects of portfolio campaigns / programs, including UAT, test preparation and execution Support planning and execution of adhoc projects / initiatives as required Manage / support new products or other existing portfolio programs as required Ensure compliance with Legal and Regulatory requirements, procedures and controls Development Value The role offers opportunity to develop leadership skills to drive business value Opportunity to learn about the banking industry and how credit cards business run Opportunity to work on digital commercialization initiatives Visibility with senior stakeholders Work with other Citi businesses across the region to learn best practices Job Family Group: Product Management and Development Job Family: Product Management Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Education: Bachelor s degree/University degree Demonstrated comfort with data and excel Demonstrated problem-solving and decision-making skills Ability to work unsupervised and adjust priorities quickly Ability to manage deadlines or unexpected changes Commercial acumen & ability to convert insight into real-life profitable solutions Clear and concise written and verbal communication