Business Management Analyst

The Opportunity We are looking for a proactive and highly organized professional to provide administrative and business support across the organization. The role will support the smooth day-to-day running of the office, coordinate administrative requirements related to the CMA, provide back-up coverage for critical activities, and assist different functions with ongoing business needs. This is a varied role suited to someone who is comfortable managing multiple priorities, coordinating across departments, and maintaining accurate documentation and records. The role may also provide Executive Assistant support when required, including meeting coordination, travel arrangements and expense processing. Key Responsibilities Office Admin Support • Managing office supplies, stationery and vendor coordination • Coordinating facilities requests and liaising with building management • Handling incoming and outgoing courier and mail • Maintaining physical and digital filing systems • Processing office-related invoices and purchase orders Support Managing the Admin Requirements for the CMA • Admin support for license maintenance and renewals • Maintaining and updating CMA records and documentation • Tracking submission and renewal deadlines • Coordinating required filings and correspondence with the relevant authority • Preparing documentation for audits or inspections • Liaising with Legal and Compliance on CMA-related matters Critical Role Back-up • Providing back-up cover for leave and other absences, as we currently have only one person in critical roles • Cross-training on key processes to support business continuity Diverse Business Support • Ad hoc projects and process improvement initiatives • Data gathering, tracking and reporting support • Coordination across departments, including Marketing, Legal, Finance, and IT • Supporting internal communications and events EA Support (if needed) • Organizing external meetings, including venue and logistics • Preparing agendas and taking meeting minutes • Processing expense claims • Coordinating travel arrangements Required Qualifications • Bachelor s degree or equivalent qualification in Business Administration, Management or a related field. • Familiarity with AI and digital productivity tools, with the ability to leverage them to improve efficiency, streamline administrative processes and support day-to-day business activities. • Previous experience in an administrative, office support, business support or similar role. • Strong organizational and time-management skills, with the ability to manage multiple priorities. • Good attention to detail and accuracy, particularly when maintaining records and documentation. • Strong verbal and written communication skills. • Ability to coordinate effectively with internal stakeholders, external vendors and service providers. • Good working knowledge of Microsoft Office applications, including Outlook, Word, Excel and PowerPoint. • Ability to handle confidential and sensitive information professionally. • Ability to work independently while collaborating effectively across different functions. Preferred Qualifications • Previous experience supporting regulatory, licensing, compliance or governance-related administrative activities. • Exposure to CMA-related documentation, filings, license maintenance or regulatory requirements. • Experience supporting office operations, facilities coordination, invoices and purchase orders. • Experience working across functions such as Legal, Compliance, Finance, Marketing and IT. • Experience providing Executive Assistant support, including meeting coordination, travel arrangements, expense claims and meeting minutes. • Experience supporting process improvement, reporting or business continuity activities. • Previous experience working in a regulated or financial services environment would be an advantage.