BMC Helix ITSM System Administrator based in Al Kuwait

Role & responsibilities • University Degree in Computer Science, Computer Engineering, Electronics Engineering or related area. • BMC Helix ITSM Application Development & Administration Certificates. • Minimum (7) years of experience of working in IT Service Delivery • Minimum (5) years of experience of working in configuration and managing BMC Application. • Have Experience in BMC Dashboard to generate reports. • Have experience in TrueSight Modules in both development and administration. • Capable in customizing and developing BMC Application. • Capable in generating complex reports by working with field and formulas. • Ability to create Inventory Catalogs. • Fluent in English and preferably have knowledge of Arabic as well. • Good interpersonal skills. Preferred candidate profile • ,Exposure to new technology of containers(Kubernetes/Open Shift).Atleast basic understanding for Kubernetes is required to deploy BMC Helix • ,Exposure to BMC Helix On Prem Installation • Fundamentals , good. • ,exposure to Application Upgrade methodology.