Bellman

How your day looks like: • Greet arriving guests and retrieve their luggage • Escort guests to their rooms, explain the room facilities, and sell the hotel s various outlets (restaurant, bar, spa) • Deliver luggage, messages, faxes, packages etc. for guests and to undertake various other requests in order to ensure their comfort • Transport departing guests luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for • Ensure that luggage has been stored safely according to prescribed procedures • Ensure that the luggage storage area is kept clean and tidy at all times • Inform guests with savvy knowledge of hotel, its services, the city, and local happenings • Be fully aware of what functions are going on in the hotel • Provide gracious, attentive, and friendly serviceCompany Description