Beauty Consultant - NARS Kuwait

What you'll be doing At Chalhoub, creativity is in our culture! Working as a Beauty Consultant - NARS you will be responsible for achieving optimum sales and targets by ensuring a high level of Guest Experience and professional standards. You will provide makeup demonstrations to customers and guide them through the right make up combinations. You will also be accountable for counter cleanliness, stock replenishment, handling new launches, promotions of products and merchandising. Drive the business • Represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members • Push make-up sales during events, promotions and launches • Maintain and understand customer purchasing patterns and behaviors, and utilize this database to engage and build strong relationships with customers to encourage future selling opportunities • When applicable, stay abreast of the brand s different online (website, app and social media) offerings and activities and promote them with customers. Participate in achieving incentives • Stay ahead of latest trends, products and competitors Customer Centricity • Take ownership of the customer s experience by delivering an exceptional service and brining to life the brand s customer journey at all different touchpoints (physical and digital) through building rapport, sharing product knowledge and expert s advice, proactively catering to customers needs, interests and preferences. • Demonstrate effective usage and bene ts of various brands and make-up products and advise customers on product ranges best suited to their needs. • Guide and assist customers in Make-up application and ensure to present customers with top level of make-up knowledge and application. • Build strong client base and maintain own clientele record. • Build and maintain guest experience standards in order to build strong loyalty. Operational Excellence • Generate sales, while achieving line and sales targets, using make up knowledge and ensure monthly make-up sessions are reached. And assure all sales and operational policies are followed and maintained. • Generate and maintain daily sales reports, post launch sales tracking and sell-out tracking at store level • Maintain all operating standards by ensuring merchandising levels, stock replenishment and organising display in the appropriate shelves/ counters are done as per the brand s VM guidelines • Report stock shortages using the stock order form and ensure stock receipt as per set procedures. • Demonstrate a strong understanding and leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, CRM, OMS, etc.) What you'll need to succeed What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.