Barista

**Guest Experience*** Prepare and serve a full range of specialty coffees, teas, mocktails, and luxury café beverages to brand standards. * Provide engaging, intuitive, and personalized service that anticipates guest needs. * Share product knowledge—beans, brewing methods, origins—to elevate the guest’s experience. * Create a welcoming atmosphere that aligns with the hotel’s luxury identity and service culture. **Operations*** Operate coffee equipment including espresso machines, grinders, brewers, and POS systems with accuracy and care. * Ensure all beverages are prepared consistently and presented elegantly. * Maintain par levels of supplies (coffee, milk alternatives, syrups, pastries, china, etc.). * Follow opening, closing, and shift\-change procedures efficiently. **Quality \& Standards*** Adhere to IHG and brand\-specific service guidelines and luxury service cues. * Uphold high standards of hygiene, sanitation, and food safety in compliance with local regulations and hotel policies. * Ensure all work areas, display cases, and equipment remain clean, organized, and visually appealing. * Assist in menu refinement, specialty drink development, and seasonal offerings. **Collaboration \& Communication*** Work closely with the Food \& Beverage team, Guest Relations, and culinary departments to ensure seamless service. * Communicate guest preferences or feedback to management to enhance service quality. * Support the team during peak service times and contribute to a positive, professional working environment. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.