AV Technician cum IT Technician

• Installation and Configuration: • Install, configure, and test AV equipment such as Samsung Smart TVs, Promethean and HIKVISION Interactive Boards, LED screens, audio systems, and conferencing systems (Clickshare, Zoom). • Set up and configure meeting room management systems. • Implement cable management and racking solutions for audio and amp systems. • Maintenance and Troubleshooting: • Perform routine inspections, maintenance, and cleaning of AV equipment. • Diagnose and troubleshoot technical issues with AV systems promptly. • Replace faulty components and parts as required. • Ensure optimal performance and reliability of all AV equipment. • Software Support: • Provide technical support for AV software applications, including Meetio App, Zoom, and meeting room management system software. • Manage and support software licenses. • On-Site Support: • Offer on-site technical support to end-users within the organization. • Provide timely assistance and resolution to AV-related issues. • Coordinate with the backup support team as needed. • Documentation: • Maintain accurate and up-to-date records of equipment, maintenance, and troubleshooting activities. • Prepare technical reports and documentation as required. • Proven experience as an AV Technician or similar role. • Strong technical knowledge of AV equipment, including projectors, screens, audio systems, video conferencing systems, and interactive boards. • Proficiency in troubleshooting and repairing AV equipment. • Familiarity with network configurations and cable management. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team. • Attention to detail and problem-solving skills. • Knowledge of Malayalam & Telugu language will be an advantage.