Assistant Manager - Gift Cards - Partnerships

**OVERVIEW OF ROLE:** **PROFILE FOR EFFECTIVENESS:** The **Partnerships Executive – Gift Cards** will support the growth of the Shukran Gift Cards business across physical, digital, and partner channels, with a particular focus on expanding B2B sales. This role involves sales support, partnership coordination, and program execution to drive revenues, improve customer engagement, and ensure seamless day\-to\-day operations. Key responsibilities include: **Sales \& Growth*** Support the delivery of sales and revenue targets across all channels (consumer, B2B, digital, partner) * Take a proactive role in driving B2B growth by identifying and approaching corporate clients, aggregators, and distributors * Prepare and coordinate proposals, offers, and presentations for corporate and partner clients. * Track and maintain the sales pipeline, account activity, and performance dashboards **Partnership Coordination*** Manage day\-to\-day relationships with partners across all channels, with closer management of B2B and corporate clients * Support onboarding and integration of new partners, ensuring timely completion of documentation and system setup * Coordinate with Finance and Legal on contracts, invoicing, and compliance requirements * Monitor partner sales performance and provide regular feedback and improvement suggestions **Marketing \& Promotions*** Work with the Marketing team to implement campaigns and initiatives that boost gift card awareness and sales across consumer and B2B channels * Support the execution of seasonal, tactical, and partner\-specific promotions both online and in\-store * Track campaign effectiveness and share learnings to enhance future performance **Program Operations*** Support the daily operations of the gift card program, including issuance, redemption, reporting, and reconciliations. * Assist with product enhancements, launches, and integration with loyalty and payment systems. * Work with internal teams (Finance, IT, Customer Care, Marketing) to resolve operational issues and deliver seamless execution **Analytics \& Reporting*** Monitor and report on key metrics such as sales, redemptions, breakage, and channel performance * Provide insights and recommendations with a focus on optimizing B2B sales and overall growth * Maintain and update dashboards, trackers, and market/competitor insights **Qualifications*** Bachelor’s degree in Business, Marketing, or related field * 3–5 years’ experience in sales, partnerships, or account management, ideally in retail, loyalty, or payments * Strong interest in sales and business development, particularly in the B2B space * Good communication and presentation skills with ability to engage external clients * Data\-driven mindset with strong Excel/PowerPoint skills; CRM experience is a plus * Based in Dubai, UAE **Key Competencies*** Commercially driven and target\-oriented * Strong relationship\-building and client engagement skills * Analytical and detail\-oriented, with good problem\-solving ability * Proactive, adaptable, and eager to learn * Strong team player with cross\-functional collaboration skills * Excellent verbal and written communication in English (Arabic is a plus) 6gnbPWZ9lV