Job description
Key Responsibilities
1. General Responsibilities
• Operate and navigate all dive center vessels safely, professionally, and in full compliance with maritime regulations.
• Support the Dive Center Manager in the day-to-day operations and overall performance of marine activities.
• Prepare vessels daily for operations, ensuring readiness, safety compliance, and presentation standards.
• Captain all scheduled dive excursions, ensuring smooth and efficient operations.
• Maintain the cleanliness and overall appearance of vessels (interior and exterior) to the highest standards.
• Assist with dive center support tasks, including cylinder handling, equipment organization, and general upkeep.
• Collaborate with internal departments, including Sustainability and SEZ teams, to ensure alignment with environmental regulations and marine conservation objectives.
• Support multi-site operations, including remote work and site visits as required.
2. Pre-Opening Support
• Assist in the setup and operational readiness of dive center marine assets.
• Collaborate with cross-functional teams during the development and delivery phase to ensure operational targets are achieved.
• Develop comprehensive knowledge of local dive sites, navigation routes, and marine conditions within the operating area.
3. Operational Responsibilities (Post-Opening)
• Ensure safety is always the highest priority in all marine and diving operations.
• Coordinate safe diver drop-offs and pick-ups in accordance with established diving protocols.
• Monitor weather, sea conditions, and operational risks to ensure safe trip execution.
• Maintain accurate vessel logs, maintenance records, and daily operational reports.
• Conduct routine inspections and basic troubleshooting of vessels and outboard engines, escalating issues as required.
• Build and maintain effective working relationships with team members, guests, and stakeholders.
• Ensure all dive center activities conducted via vessels meet professional and operational standards.
4. Health, Safety, Environment & Quality
• Enforce strict adherence to all marine safety standards, emergency procedures, and risk management protocols.
• Ensure compliance with all environmental regulations, promoting responsible marine practices.
• Support sustainability initiatives and marine conservation efforts in line with company objectives.
• Maintain a safe, clean, and well-organized vessel environment for both guests and crew.
5. Policies, Procedures & Reporting
• Adhere to all company policies, standard operating procedures (SOPs), and maritime regulations.
• Maintain accurate documentation, including vessel logs, maintenance schedules, and incident reports.
6. Continuous Improvement
• Identify opportunities to enhance operational efficiency, safety standards, and guest experience.
• Contribute to process improvements aligned with international best practices and operational excellence.
Job Requirements
Qualifications & Experience
• Licensed/registered Boat Captain in the Kingdom of Saudi Arabia.
• Strong knowledge of local waters, preferably within the Al Wajh Lagoon or similar environments.
• Proven experience in marine operations, ideally supporting diving or tourism activities.
• Experience working with divers and understanding dive operation requirements.
• Basic mechanical knowledge and troubleshooting skills for boats and outboard engines.
• Previous experience in hospitality or luxury tourism environments is an advantage.
Core Competencies
• Proficiency in spoken English; Arabic is an advantage.
• Strong customer service mindset with a proactive, can-do attitude.
• High level of responsibility and commitment to safety.
• Excellent situational awareness and decision-making under pressure.
• Strong leadership and teamwork skills.
• High attention to detail and operational discipline.
• Ability to engage with guests from diverse cultural backgrounds.
• Professional presentation aligned with luxury service standards.
• Ability to work independently and as part of a team, demonstrating sound judgment and discretion.
Desirable Skills
• Additional language proficiency (preferably Arabic).
• Experience as a boat mechanic, particularly with outboard engines.
• Knowledge or interest in marine conservation and sustainability practices.
Job Context
Operates within a luxury marine tourism and dive center environment. Requires flexibility to work extended hours, including weekends and peak seasons. Involves daily on-water operations under varying environmental conditions. Plays a critical role in ensuring guest safety, operational excellence, and premium service delivery.
• Licensed/registered Boat Captain in the Kingdom of Saudi Arabia.
• Strong knowledge of local waters, preferably within the Al Wajh Lagoon or similar environments.
• Proven experience in marine operations, ideally supporting diving or tourism activities.
• Experience working with divers and understanding dive operation requirements.
• Basic mechanical knowledge and troubleshooting skills for boats and outboard engines.
• Previous experience in hospitality or luxury tourism environments is an advantage.
• Proficiency in spoken English; Arabic is an advantage.
• Strong customer service mindset with a proactive, can-do attitude.
• High level of responsibility and commitment to safety.
• Excellent situational awareness and decision-making under pressure.
• Strong leadership and teamwork skills.
• High attention to detail and operational discipline.
• Ability to engage with guests from diverse cultural backgrounds.
• Professional presentation aligned with luxury service standards.
• Ability to work independently and as part of a team, demonstrating sound judgment and discretion.
• Additional language proficiency (preferably Arabic).
• Experience as a boat mechanic, particularly with outboard engines.
• Knowledge or interest in marine conservation and sustainability practices.
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