Welfare Executive

Job Purpose : The function of Welfare Officer is to address grievances of employees and follow up with the respective team to close within a limited turnaround time. Handle employee welfare by providing necessary assistance in the development of employees and to make a better workforce. Apply policies and procedures to provide effective employee relations and encourage harmonious industrial relations. • Overall responsibility in ensuring welfare activities for employees are effectively managed and implemented. • Handle employee complaints, counseling and grievance Identify and address issues, concerns, root cause of an employee and any matter that needs escalation to the Management. • Visit all Dulsco employee accommodations/camps to conduct welfare related activities. • Handle resignation cases to understand the reason and possibility of retaining a separating employee. • Provide support to Operations team in handling late leave return cases and disciplinary cases Initiate disciplinary actions, including recommendations of warning, suspension or termination. • Maintain welfare related MIS/Reports/Updates. • Deliver employee welfare related trainings Ensure necessary assistance and care is given to employee who has undergone medical treatment and residing at our accommodations and coordinate with DMC on the same Engage idle employees through various activities including training.