Warehouse coordinator

**Why do we need you?** * **To handle sales calls, enquiries, orders, communication, coordination and dealing with customer queries and complaints in an appropriate manner and provide them quality service in order to achieve incremental cash sales.** * **Presents, develops \& communicates information regarding the orders, product requirements, stocks and products availability status to customers, sales team and to the other departmental personnel.** * **To assists CSR at factory for preparation of products required against confirmed orders placed on JDE system \& to act as support for the production planning by giving targets of requirements, priorities \& delivery schedules.** * **To arrange product samples for customers.** * **Process delivery documents for the goods shipped to the customers and print invoices for all direct delivery transactions.** * **To issue cash receipts, invoices, cash handling, deposits into bank, positing and reconciliation.** * **Maintain record of materials received/delivered, cash invoices; cash deposit slips, cash receipts and delivery notes etc.** * **Coordinates with CSR on changes, if any required or proposed by the customers for the partial and full deliveries.** * **To manage all aspects of product movement, excess stocks, slow moving stocks, near to expiry products, new product launch \& product updates.** * **To arrange small package or urgent cargo of internal transfer order to deliver by express transport.** * **To verify prices on DAX or issue quotations by using CRM after duly consulting with the line manager and maintain record of quotations and other submittals for future reference.** * **To lead, supervise, delegate assignments to the internal staff at showroom.** * **To resolve materials return issues in a procedural manner.** **Is this job for you?** **Essential:** **At least 2 years’ experience in sales, Customer services \& logistics** **Customer management.** **Fluent in written \& spoken English and manageable level of Arabic language.** **Operating DAX system and PC software including Microsoft Word \& Excel, Outlook.** **Good communication skills.** **High interpersonal skills** **Desirable:** **Experience in working well with customers in a large volume manufacturing industry.** **Third language.** **High competency in IT literacy (MS Software \& other relevant program).** **Certified negotiation skills.** Job Reference: SAU00101