Waiter and Waitress - Seasonal

### **Waiter and Waitress \- Seasonal** * 546671 * Food \& Beverage * Temporary / Seasonal * Mandarin Oriental, Muscat Add to favourites View favourites Mandarin Oriental Muscat is looking for a **Server** to join our **Food and Beverage** team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award\-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought\-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting\-edge of luxury experiences. **Mandarin Oriental Muscat** Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one\-of\-a\-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events. For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group’s legendary service, world\-class amenities and sweeping sea or mountain views. **About the job** **Server** reports to the **Food and Beverage Supervisor.** **As** **Server,** **you will be responsible for the following duties:** * To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests * To ensure that mise en place is completed shift to shift and during service in order to provide an efficient service. * To ensure a full knowledge of the menu and wine list in order to respond or amend guests requests to their full satisfaction. * To greets guests and establish rapport in order to ensure guest satisfaction. * To ensure that the restaurant is kept clean and in appropriate order at all times. * To assist and prepare all VIP amenities in order to deliver them in compliance with our Legendary Quality Standards * To ensure that all service steps are performed in order to reach guest satisfaction and to comply with our Legendary Quality Standards * To ensure all dishes are presented in compliance with hotel standards and food \& beverage specifications. * To deliver service according to hotel standards and guest requirements in a friendly, courteous and efficient manner * To up\-sell services and products to our guests always, enhancing service and generating increased revenue. * To perform any tasks relating to billing according to hotel service standards and cashiering policies * To report any guest comments or complaints to the manager on duty in In Room Dining allowing prompt corrective action * To perform clearing of tables and trays in the wash service area ensuring efficient rotation of silver, china and glassware and keeping breakage to a minimum * To perform duties relating to counting linen on a rota basis * To cooperate with colleagues and provide practical support. * To perform additional duties as related to the position or as prescribed by management. **Server,** **we expect from you:** * Previous experience as a Server in a luxury property is preferred. * Proficiency in English is essential; additional or Arabic language skills are a plus. * Ability to operate the software system to process orders efficiently. * Strong understanding of the outlet's concept and food and beverage offerings to effectively communicate with guests. **Our commitment to you** * Learning \& Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the \#MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath \& Colleague Wellness. Finding the right work\-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. **We’re Fans. Are you?**