UAT Tester

Relevant experience: 5 8 years in UAT / QA testing within banking and payments, with demonstrable delivery on card product launches, card enhancements, and compliance-driven card programs Mandatory requirements: • Hands-on UAT experience on card issuance, transaction processing, settlement, disputes, and rewards/loyalty across Credit, Debit, and Prepaid products. • Working proficiency with a Card Management System (CMS) e.g., Way4, TSYS PRIME, or equivalent market-standard platform. • Proficiency with defect?management tooling (Azure DevOps and/or JIRA). • Professional proficiency in English (Arabic an advantage) • Immediately available and able to work on-site in Doha PURPOSE OF THE PROJECT You will play a central role in safeguarding the quality of card products that millions of customers rely on every day. Joining a high-performing Cards & Payments delivery team at a leading regional bank, you'll lead User Acceptance Testing across new card launches, Customer Value Proposition (CVP) enhancements, and compliance-driven changes making sure what reaches the customer is reliable, compliant, and genuinely valuable. It's a role where careful, evidence-based testing translates directly into customer trust, regulatory confidence, and faster, more confident product releases and where you'll build deep cross-functional expertise across the full card lifecycle. Key Activities • Plan and execute UAT (40%): Translate business requirements into structured test scenarios, test cases, and test data covering card issuance, authorisations, settlements, disputes, rewards/loyalty, and adjacent card functionalities. • Validate end-to-end transaction flows (25%): Run integrated testing across CMS, switching, scheme connectivity, and partner systems for ATM, POS, and e-commerce transactions. • Manage defects and retest (15%): Log, triage, and track defects through to closure, with disciplined regression testing post-fix. • Coordinate stakeholders (10%): Partner with Business Analysts, Developers, QA engineers, and business users to keep test cycles moving and unblock issues quickly. • Report and obtain sign-off (10%): Produce clear UAT execution reports, traceability matrices, and secure formal business sign-off ahead of release on, and ongoing optimization -ensuring all launch dependencies (card profiles, limits, KYC/AML flows, settlement, fee structures) are delivered on time and to specification. CORE RESPONSIBILITIES & ACCOUNTABILITIES • Review and decompose Business Requirement Documents (BRDs) and functional specifications to derive complete, traceable UAT coverage. • Design and maintain UAT test scenarios, test cases, and test data for card issuance, transaction processing, settlements, disputes, rewards & loyalty, and other card functionalities. • Validate end-to-end card transaction flows across multiple systems (CMS, authorisation, clearing & settlement, scheme networks, and partner integrations). • Document, track, and close defects using Azure DevOps (and/or JIRA), maintaining a clean audit trail of artefacts and test evidence. • Execute regression testing following defect fixes and release candidates, ensuring no regression of in-life card functionality. • Ensure compliance with card-scheme mandates and prevailing banking and regulatory requirements relevant to card products. • Prepare UAT execution reports, requirement traceability matrices, and secure formal business sign?off prior to production release. KPIs (indicative) • Defect leakage to production minimise post-release defects per card release (UAT effectiveness.) • UAT cycle time time from UAT entry to business sign-off, benchmarked against comparable card?release cadences. • Test coverage and traceability % of business requirements covered by traceable UAT cases. • Defect closure cycle time average time from defect logging to verified closure. • First-time-right releases % of releases passing UAT without major rework. • Customer-impacting issues post go-live incidents within the hypercare window, as a quality-of?release signal that directly supports customer trust and continued product adoption. Knowledge and Experience • Domain expertise: Card lifecycle management across Credit, Debit, and Prepaid; transaction acquiring and processing across ATM, POS, and e commerce; settlement and reconciliation; chargebacks and disputes; fraud management. • Testing expertise: UAT planning and execution, CVP validation, partner integration testing, test case design, defect management, regression testing, requirement traceability, and test reporting. • Tools & platforms: JIRA, Azure DevOps; Card Management Systems such as Way4 and TSYS PRIME; familiarity with core payment processing platforms and Mastercard/Visa scheme connectivity. • Regulatory & compliance awareness: Working understanding of card scheme rules and banking compliance obligations applicable in the GCC / Qatar context. • Soft skills & leadership: Strong analytical and problem-solving mindset; clear written and verbal communication; ability to coordinate multiple stakeholders under release pressure; pragmatic ownership of quality outcomes; collaborative, candid, and team-oriented working style with a bias for action and disciplined delivery. MANDATORY SKILLS** • Card product UAT experience across issuance, transaction processing, settlement, and disputes. • CMS hands-on experience (Way4, TSYS PRIME, or equivalent). • Defect management using Azure DevOps and/or JIRA. • Requirement traceability and UAT reporting discipline with demonstrable business sign-off ownership