Telesales Female

Key Responsibilities * **Outbound Calling**:Initiating calls to potential customers to inform them about products or services and generate interest. * **Inbound Call Handling**:Responding to customer queries, questions, and complaints that arise from marketing campaigns or direct responses. * **Needs Assessment**:Asking relevant questions to understand customer needs, problems, and preferences to offer tailored solutions. * **Sales \& Upselling**:Persuading customers to purchase products, and suggesting complementary or premium offerings (upselling and cross\-selling). * **Lead Qualification**:Identifying prospects who are ready to buy and forwarding them to the field sales team. * **Record Keeping**:Accurately recording and updating customer information, call details, and sales transactions in a database or CRM system. * **Sales Targets**:Consistently meeting or exceeding monthly and quarterly sales goals and quotas. * **Customer Relationship Management**:Building rapport and maintaining positive relationships with customers to foster satisfaction and encourage repeat business. Job Type: Full\-time Pay: AED2,500\.00 per month Language: * ENGLISH, HINDI (Preferred) Work Location: In person