Job description
**About Us:**
Athar Academy is an educational center based in Abu Dhabi, dedicated to delivering high\-quality training and educational services. We are seeking a motivated and persuasive **female Telesales Agent** to join our team. The successful candidate will play a key role in promoting our educational programs, engaging with potential students and parents, and guiding them through the enrollment process. This role requires excellent communication skills, a client\-focused approach, and the ability to meet enrollment targets.
**Key Responsibilities:**
* Make outbound calls and handle inbound inquiries to promote the institution’s courses and programs.
* Convert leads into enrollments by effectively presenting course benefits and addressing client concerns.
* Build and maintain strong relationships with prospective students and parents to foster trust and long\-term engagement.
* Provide accurate and detailed information about course offerings, schedules, fees, and admission requirements.
* Conduct needs assessments to recommend the most suitable programs for each student.
* Maintain consistent follow\-up communication with potential clients via phone, email, and messaging platforms.
* Keep detailed and updated records of client interactions, inquiries, and enrollment progress in the CRM system.
* Collaborate with the admissions, marketing, and academic teams to ensure a seamless enrollment experience.
* Collect client feedback to support continuous improvement of programs and services.
* Work towards achieving and exceeding monthly and quarterly sales and enrollment targets.
**Requirements:**
* **Female Arabic Speakers**
* Proven experience in telesales, telemarketing, or customer service (experience in the education sector is a plus).
* Excellent verbal communication and persuasion skills.
* Strong customer service orientation with the ability to build rapport quickly.
* Ability to handle objections and rejections professionally.
* Comfortable working with CRM systems and maintaining organized records.
* Goal\-oriented, self\-motivated, and capable of working under pressure to meet targets.
* Fluency in English (additional languages are a plus).
Job Type: Full\-time
Pay: AED3,000\.00 \- AED5,000\.00 per month
Work Location: In person
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