Tele Sales Agent

**Key Responsibilities** ------------------------ * Contact prospective customers through outbound calls and follow up on assigned leads. * Introduce and explain the company's products and services clearly and professionally. * Understand customer requirements and recommend suitable solutions. * Convert qualified leads into successful sales and achieve assigned daily, weekly, and monthly targets. * Maintain accurate records of customer interactions, follow\-ups, and sales activities in the CRM system. * Follow up with interested customers and manage the sales process until closure. * Handle customer questions and objections professionally. * Build positive relationships with customers to encourage repeat business and referrals. * Coordinate with internal departments to ensure smooth customer onboarding and service delivery. * Provide regular sales updates and reports to the Line Manager. * Maintain up\-to\-date knowledge of products, services, promotions, and pricing. * Comply with approved sales scripts, company procedures, data protection requirements, and quality standards. * Perform any other sales\-related duties assigned by management. **Qualifications and Experience** --------------------------------- * High school diploma or equivalent; a bachelor's degree is preferred. * Minimum one year of experience in telesales, telemarketing, customer service, or a similar sales role. * Previous experience in the UAE market is preferred. * Proven ability to achieve sales targets and close business opportunities. * Experience using CRM systems and Microsoft Office applications is an advantage. **Required Skills** ------------------- * Excellent verbal communication and interpersonal skills. * Strong sales, negotiation, and objection\-handling abilities. * Confident and persuasive telephone manner. * Customer\-focused and results\-oriented approach. * Ability to work independently and as part of a team. * Strong follow\-up, organization, and time\-management skills. * Ability to work under pressure and achieve demanding sales targets. * Fluency in English is a must; knowledge of Arabic, Hindi, or other languages is an advantage.