Technical Analyst-Mobile App

• Analyze user feedback and app store reviews to identify bugs, usability issues, and feature enhancement opportunities for mobile applications. • Translate business requirements into detailed technical specifications and user stories for development teams, ensuring clarity and completeness. • Collaborate with UI/UX designers to ensure technical feasibility and optimal user experience for new features and app updates. • Perform functional and regression testing of mobile applications across various devices and operating systems to ensure quality and stability. • Qualifications & Experience Essential • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. • 5+ years as a Technical Analyst or Business Systems Analyst on digital products, ideally consumer-facing mobile apps. • Strong requirements-engineering skills: BRD/FRD, user stories, acceptance criteria, and process/data modelling (BPMN, UML). • Solid understanding of mobile app architecture and the mobile development lifecycle (iOS/Android, Flutter or React Native). • Hands-on experience defining API / integration specifications (REST/GraphQL, JSON), reading API documentation, and producing data mappings. • Understanding of integration patterns (API-led, event-driven), microservices, and middleware. • Experience analysing enterprise system integrations such as ticketing, POS, CRM, identity, or e-commerce. • Comfortable working in Agile/Scrum with tools such as Jira, Confluence, and Figma. • Excellent analytical, problem-solving, communication, and documentation skills. Desirable • Cloud awareness (Microsoft Azure) and familiarity with API-management platforms. • Experience in attractions, hospitality, retail, travel, or e-commerce. • Knowledge of identity/CIAM, payments (PCI-DSS), and data privacy (UAE PDPL, GDPR). • SQL and hands-on data analysis. • Certifications such as CBAP/CCBA, Agile/Scrum, or equivalent. • Arabic language skills. Core Competencies