Store Supervisor

We are looking for a professional, customer-focused, and well-organized Store Supervisor to join our ladies fashion retail business specializing in Abayas, Kanduras, Women's Tailoring, Perfumes, and Dukhoon client based in Al Ain,UAE . The successful candidate will be responsible for supervising daily store operations while providing excellent customer service, handling cashier responsibilities, coordinating tailoring orders, and ensuring a premium shopping experience. Arabic language proficiency and previous experience in the Abaya or perfume retail industry are essential. Key Responsibilities: • Store Operations • Supervise the daily operations of the retail store. • Open and close the store according to company procedures. • Ensure the showroom is clean, organized, and visually attractive. • Monitor stock availability and coordinate replenishment. • Maintain proper product displays and merchandising. • Support management in achieving sales targets. • Customer Service • Welcome customers professionally. • Assist customers in selecting Abayas, Kanduras, Perfumes, and Dukhoon. • Explain product features, fabrics, sizes, tailoring options, and pricing. • Handle customer inquiries both in person and over WhatsApp/telephone. • Coordinate alteration and tailoring requests. • Ensure excellent customer satisfaction. • Cashier Responsibilities • Process cash, card, and digital payments accurately. • Issue invoices and receipts. • Balance daily cash collections. • Maintain accurate sales records. • Sales & Retail • Promote new arrivals and special collections. • Upsell perfumes, Dukhoon, accessories, and tailoring services. • Build long-term customer relationships. • Assist in achieving monthly sales targets. • Administrative Duties • Prepare daily sales reports. • Maintain customer records and tailoring orders. • Coordinate with tailors regarding customer requirements. • Report stock shortages and customer feedback to management. • Previous experience as: Store Supervisor Retail Supervisor Sales Executive Boutique Supervisor • Experience in one or more of the following: • Abaya Boutique • Kandura Shop • Ladies Fashion Boutique • Perfume Store • Dukhoon/Bakhoor Retail • Tailoring Shop • Required Skills • Languages English (Good) Arabic (Required) • Technical Skills Retail Sales Customer Service Cashier Operations POS System Inventory Control Daily Store Operations Tailoring Order Coordination Product Merchandising Complaint Handling Microsoft Office (Basic) • Personal Attributes Excellent communication skills Professional appearance Friendly and welcoming personality Sales-oriented mindset Honest and trustworthy Strong leadership skills Attention to detail Ability to multitask Organized and responsible Team player • Preferred Experience Candidates with experience in: Abaya Retail Kandura Retail Arabic Fashion Boutiques Luxury Perfume Stores Dukhoon/Bakhoor Shops Tailoring & Alteration Shops • Candidate Requirements • Fluent in English • Arabic speaking ability is mandatory • Previous UAE retail experience preferred • Strong customer service skills • Able to work split shifts • Immediate joiners preferred