Store Supervisor

About the Role We are looking for a professional, customer-focused, and well-organized Store Supervisor to join our ladies fashion retail business specializing in Abayas, Kanduras, Women's Tailoring, Perfumes, and Dukhoon client based in Al Ain,UAE. The successful candidate will be responsible for supervising daily store operations while providing excellent customer service, handling cashier responsibilities, coordinating tailoring orders, and ensuring a premium shopping experience. Arabic language proficiency and previous experience in the Abaya or perfume retail industry are essential. Key Responsibilities: • Store Operations • Supervise the daily operations of the retail store. • Open and close the store according to company procedures. • Ensure the showroom is clean, organized, and visually attractive. • Monitor stock availability and coordinate replenishment. • Maintain proper product displays and merchandising. • Support management in achieving sales targets. • Customer Service • Welcome customers professionally. • Assist customers in selecting Abayas, Kanduras, Perfumes, and Dukhoon. • Explain product features, fabrics, sizes, tailoring options, and pricing. • Handle customer inquiries both in person and over WhatsApp/telephone. • Coordinate alteration and tailoring requests. • Ensure excellent customer satisfaction. • Cashier Responsibilities • Process cash, card, and digital payments accurately. • Issue invoices and receipts. • Balance daily cash collections. • Maintain accurate sales records. • Sales & Retail • Promote new arrivals and special collections. • Upsell perfumes, Dukhoon, accessories, and tailoring services. • Build long-term customer relationships. • Assist in achieving monthly sales targets. • Administrative Duties • Prepare daily sales reports. • Maintain customer records and tailoring orders. • Coordinate with tailors regarding customer requirements. • Report stock shortages and customer feedback to management. • Previous experience as: Store Supervisor Retail Supervisor Sales Executive Boutique Supervisor • Experience in one or more of the following: • Abaya Boutique • Kandura Shop • Ladies Fashion Boutique • Perfume Store • Dukhoon/Bakhoor Retail • Tailoring Shop • Required Skills • Languages: English (Good) Arabic (Required) • Technical Skills: Retail Sales Customer Service Cashier Operations POS System Inventory Control Daily Store Operations Tailoring Order Coordination Product Merchandising Complaint Handling Microsoft Office (Basic) • Personal Attributes: Excellent communication skills Professional appearance Friendly and welcoming personality Sales-oriented mindset Honest and trustworthy Strong leadership skills Attention to detail Ability to multitask Organized and responsible Team player • Preferred Experience: Candidates with experience in: Abaya Retail Kandura Retail Arabic Fashion Boutiques Luxury Perfume Stores Dukhoon/Bakhoor Shops Tailoring & Alteration Shops • Candidate Requirements: • Fluent in English • Arabic speaking ability is mandatory • Previous UAE retail experience preferred • Strong customer service skills • Able to work split shifts • Immediate joiners preferred