Spa Receptionist - CP
Crowne Plaza Hotel · Kuwait City
Posted Sep 27, 2026Source: indeed
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Job description
* **Guest Reception:** Greet and welcome guests as they arrive at the spa, ensuring they feel comfortable and informed.
* **Appointment Management:** Manage spa bookings, schedule appointments, and coordinate with spa therapists to ensure smooth operations.
* **Information Provision:** Provide detailed information about spa treatments, services, packages, and products.
* **Communication Handling:** Handle guest inquiries, phone calls, and emails promptly and professionally.
* **Transaction Processing:** Process payments, manage billing, and maintain accurate records of transactions.
* **Reception Area Maintenance:** Ensure that the reception area is clean, organized, and reflects the relaxing atmosphere of the spa.
* **Retail Assistance:** Assist with retail product sales by recommending appropriate spa products to guests.
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