Senior Specialist – Institutional QA, Compliance and Excellence

• Excellence Management • Develop and implement methodologies for the Academy's participation in internal, external, national, and international Excellence Awards in coordination with all divisions. • Plan and facilitate organizational self-assessment sessions, prepare assessment findings, and develop improvement plans to address identified gaps. • Prepare and manage the Academy's Excellence Award submissions, conduct review sessions with relevant divisions, incorporate the required amendments, and maintain version control throughout the submission process. • Coordinate with all divisions to ensure the effective implementation of Excellence Program requirements. • Plan, organize, and manage the Academy's Internal Excellence Awards, including the development and implementation of the associated plans. • Deliver Excellence awareness and capacity-building sessions, collect stakeholder feedback, identify improvement opportunities, and submit comprehensive reports and recommendations to the Section Manager. • Perform any other tasks assigned by the Quality and Excellence Section Manager ( e.g., Section operation planning, budgeting, performance reporting …) Integrated Management System (IMS) & ISO • Develop, implement, and continuously enhance the Integrated Management System (IMS) in alignment with ISO standards and national and international best practices for academic and administrative functions. • Develop and implement Quality Assurance procedures that comply with ISO requirements in coordination with the Institutional Effectiveness Division and other relevant divisions. • Plan, manage, and conduct the MRM & IMS Internal Audit Program, including preparing the annual audit plan, establishing audit teams, reviewing audit checklists, and preparing the final Internal Audit Report and the MRM Minutes of Meeting. • Monitor the implementation and closure of audit findings and corrective/preventive actions across the Academy and provide regular progress reports to the Section Manager for reporting to Top Management. • Review and continuously improve policies, business processes, and procedures within the IMS framework in coordination with the Institutional Effectiveness Division and other relevant divisions. • Coordinate and organize external ISO surveillance, certification, and recertification audits, ensuring all divisions are fully prepared and engaged. • Coordinate the implementation and ongoing compliance with ISO standards across the Academy. • Deliver Quality Management and Continuous Improvement awareness sessions, gather stakeholder feedback, identify improvement opportunities, and provide detailed recommendations • Certified ISO Lead Auditor (QMS…) for the International Organization for Standardization (ISO). • Certified Assessor with one or more National and/or International Excellence Awarding Bodies (e.g., GEM 2, Sheikh Khalifa Excellence Award, Abu Dhabi Government Excellence Award, EFQM, or equivalent).