Saudi Host

Mina Group · الرياض

Posted Sep 2, 2026Source: indeed
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Job description

* Welcome and greet all guests in a friendly, professional, and courteous manner. * Manage the restaurant entrance and ensure guests are attended to promptly upon arrival. * Check reservations, confirm guest details, and manage the reservation system. * Escort guests to their tables and provide menus when required. * Manage the waiting list and provide guests with accurate estimated waiting times. * Coordinate with waiters, supervisors, and restaurant management regarding table availability and guest flow. * Monitor table status and ensure efficient seating according to the restaurant's seating plan. * Handle guest inquiries and provide accurate information about the restaurant, menu, services, and facilities. * Respond professionally to guest requests, concerns, and complaints, escalating issues to management when necessary. * Maintain an organized and clean reception/host stand and ensure the entrance area presents a professional appearance. * Assist with managing guest preferences, special occasions, VIP guests, and special seating requests. * Communicate effectively with the kitchen and Front of House team when necessary to support smooth operations. * Maintain a professional appearance and follow the restaurant's grooming and uniform standards. * Support the restaurant team during busy periods and assist with other Front of House duties as required. * Follow all company policies, service standards, health and safety requirements, and restaurant procedures. Qualifications \& Requirements * Previous experience as a **Restaurant Host/Hostess, Receptionist, Guest Relations, or similar Front of House role** is preferred. * Previous experience in a restaurant, hospitality, or customer\-service environment. * Excellent communication and interpersonal skills. * Strong customer\-service and guest\-handling skills. * Professional, friendly, and welcoming personality. * Ability to remain calm and organized during busy periods. * Good coordination and teamwork skills. * Ability to manage multiple guests and requests efficiently. * Good English communication skills; additional languages are an advantage. * Basic computer skills and experience with reservation systems or POS systems is preferred. * Flexible to work shifts, weekends, holidays, and peak restaurant hours. Key Competencies * Guest Service * Communication Skills * Professionalism * Responsiveness * Teamwork * Organization \& Time Management * Problem Solving * Attention to Detail * Ability to Work Under Pressure * Positive and Welcoming Attitude Pay: ﷼5,000\.00 \- ﷼6,000\.00 per month Work Location: In person

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