Sales Coordinator

CRM & Opportunity Administration • Maintain accurate entries of leads, opportunities, activities, quotations, and follow-ups within CRM. • Ensure completeness of supporting documentation prior to advancing deal stages. • Coordinate with internal stakeholders to close data gaps and maintain data integrity. Monitor pipeline hygiene to support accurate forecasting and reporting. Order Management & Execution Coordination • Provide structured order acknowledgements and shipment updates to customers. • Coordinate with the Projects, Technical, Finance, Processing, and Logistics teams to ensure seamless order execution. • Organize quarterly business reviews for key accounts in coordination with account managers and the head of sales. • Follow up with internal departments to resolve pending actions impacting order timelines. Sales Documentation & Administrative Support • Prepare quotations and commercial proposals in alignment with pricing approvals and product configurations. Coordinate calendars, schedule meetings, and support backend requirements for customer engagements. • Ensure systematic filing and accessibility of commercial documents, including SOWs, agreements, and approvals. Lead Generation & Marketing Coordination • Conduct lead generation activities, including cold calls, social media research, and email campaigns. • Identify prospective customers and maintain a lead funnel. • Coordinate with vendors for in-house and external marketing campaigns and promotional activities. Quality Assurance & Delivery Standards • Ensure strict adherence to CRM governance, approval workflows, and documentation standards. • Validate that all commercial and operational handovers are supported by complete and accurate data. • Promote structured sales process execution and accountability across departments. • Bachelor's degree in Business Administration, Marketing, or a related field to provide a strong foundation in sales principles. • A minimum of 2 years of experience in sales coordination or support roles, demonstrating a proven ability to assist sales teams effectively. • Experience in the same industry preferred, allowing for better understanding of market dynamics and customer needs. • Fluency in English is essential, with additional language skills highly valued to cater to diverse client bases.