Job description
Job Responsibilities:
Ensure daily targets are met consistently.
* Greet customers and ascertain what each customer wants or needs.
* Describe merchandise and explain to the customer fabric care instructions.
* Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
* Compute sales prices, total purchases and receive and process cash or credit payment.
* Answer questions regarding the store and its merchandise.
* Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
* Maintain records related to sales.
* Demonstrate use or operation of merchandise.
* Place special orders or call other stores to find desired items.
* All folded merchandise must be neatly folded and arranged in the correct order
* Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
* Inventory stock and requisition new stock.
* Ensure that items have price tag, arrange and display merchandise to promote sales.
* Exchange merchandise for customers and accept returns.
* Clean shelves, counters and merchandise stores , showroom windows and ensure the floor is cleaned
* Regularly clear fitting rooms
* Help customers try on or fit merchandise.
* Increase the customer base by adding new customers to the mailing list
* Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
* Estimate and quote trade\-in allowances.
* Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
* Estimate quantity and cost of merchandise required, such as paint or floor covering.
* Bag or package purchases, and wrap gifts.
* Estimate cost of repair or alteration of merchandise.
* Practice security measures that help prevent theft and understand the procedures for handling shoplifters
### **Qualification \& Requirements:**
* 1\-2 years experience in a Customer Service / Sales role
* Minimum of High school certificate with fluency in spoken and written English and any other language
* Ability to work in a fast paced team oriented environment
* Cheerful attitude and with excellent communication skills
* Ability to work under pressure and target driven environment
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