Retail Manager – F&B Management Industry

• Oversee daily F&B operations, ensuring seamless service delivery and adherence to brand standards. • Manage inventory and cost control, implementing strategies to minimize waste and maximize profitability. • Lead and develop a high-performing F&B team through effective training, coaching, and performance management. • Ensure exceptional customer experiences by actively engaging with guests and resolving issues promptly. • Implement and monitor food safety and hygiene standards, maintaining a compliant and safe environment. • Develop and execute innovative marketing and promotional strategies to drive sales and customer traffic. • Collaborate with culinary teams to curate appealing menus and specials that align with market trends. • Analyze sales data and operational metrics to identify areas for improvement and implement corrective actions. • Manage vendor relationships, negotiating favorable terms and ensuring timely delivery of quality products. • Ensure compliance with all local regulations and licensing requirements for F&B operations. • Strong leadership and team-building capabilities, with experience in motivating diverse staff. • Exceptional customer service acumen and problem-solving skills. • Proficiency in POS systems and F&B management software. • Excellent communication and interpersonal skills, with fluency in English. • Adaptable, resilient, and able to thrive in a fast-paced, dynamic retail environment. • Ability to stand for extended periods and lift moderate weight as required by the role. • Relevant certifications such as ServSafe or HACCP are highly desirable. • Minimum of 5 years of progressive experience in F&B retail management, with a proven track record. • Demonstrated expertise in P&L management, inventory control, and operational efficiency. • Bachelor's degree in Hospitality Management, Business Administration, or a related field.