Reservations Agent (Arabic Speaker) - Q3 Opportunity

Job Description Reservations Agent: You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! What you will be doing: • Consistently offer exceptional, friendly and engaging service • Ensure the best selection for the guest and ensure revenue is maximized through up-selling • Recommend property facilities and assist guests with information and special requests • Book room reservation requests, enter rooming lists, and update accurate information in the system Qualifications Your experience and skills include: • Should have min. 2 years' experience as Reservations Agent for a 5 Star Hotel/Resort in UAE • Guest focused personality is essential; experience is an asset • Prior experience working with Opera PMS • Strong interpersonal and problem-solving abilities • Fluency in both Arabic and English preferred Additional Information Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS