Receptionist - Front Head Office

**Branch Location: Platinum Mens Gym, Sharq, Sea Side** **Duty Timings: 8hrs, 6 days a week (Rotating Shifts)** **Arab Speaking** Receptionist / Front Office needed for immediate joining in the gym who will be the first point of contact for any customer who has a question or an issue with the services provided by the health club. He will be responsible for answering phone calls, addressing customers’ questions about products and services, and processing payments and ensure customer satisfaction. **Responsibilities** * Greet customers and visitors with a positive, helpful attitude * Assist customers in finding their way around the Health Club/Gym. * Maintains a neat and clean appearance to represent a positive image of the company and its brand at all times * Keeps a safe and clean reception area by complying with procedures, rules, and regulations * Manage incoming phone calls on the reception * Informs customers and visitors by answering or referring inquiries. * Identify and assess customers’ needs to achieve satisfaction * Provide accurate, valid and complete information to the customers * Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure resolution and customer satisfaction * Inform customer of offers and promotions * Take the extra mile to engage with customers **Skills** * 2\+ years of reception and health club fitness gym experience preferred * Excellent communication and presentation skills * Ability to multitask, prioritize and manage time effectively * Ability to cooperate and support other members of team * Strong verbal communication skills in the English and Arabic language * Willingness to interact daily with customers from a wide range of cultures and backgrounds * Must be comfortable working independently and making minor decisions without direct supervision * Good sense of organization and keen attention to detail * Ability to perform well in a fast\-paced working environment * Local only in Kuwait with transferable Visa 18 Job Types: Full\-time, Permanent Pay: From KD335\.000 per month Application Question(s): * Are you currently working and where? * What is your age? * What is your nationality? * What is your current salary? * When are you available to join * What kind of Visa do you have Ahli, Family, Small Projects, Factory Etc?