Receptionist/Front Desk Coordinator

ABOUT US Aura Skin by Jeon Cosmetic Center is a newly established beauty center located in Business Bay, Dubai. We specialize in advanced facial and skin treatments and are committed to providing exceptional client care and a premium customer experience. We are currently seeking a professional, organized, and customer\-focused Receptionist / Front Desk Coordinator to join our growing team. KEY RESPONSIBILITIES * Own Visa Preferred * Job Type: Full\-Time Reservations \& Appointment Management * Manage treatment bookings through phone calls, WhatsApp, email, and online platforms * Schedule, confirm, reschedule, and organize appointments efficiently * Maintain accurate booking records and client information * Follow up with clients regarding appointments and confirmations Payments \& Administrative Duties * Process payments, deposits, refunds, and outstanding balances * Issue invoices, receipts, and payment confirmations * Maintain accurate daily payment records * Assist with basic administrative and office tasks Front Desk Operations * Welcome clients warmly and professionally * Handle incoming phone calls, WhatsApp messages, and emails * Coordinate daily schedules with therapists * Monitor treatment room availability and booking flow * Maintain a clean, organized, and professional reception area * Ensure all client information is handled confidentially Customer Service \& Sales Support * Provide information regarding treatments, packages, and promotions * Assist with package sales and upselling opportunities * Build positive relationships with clients * Deliver exceptional customer service at all times REQUIREMENTS * Previous experience in reception, customer service, hospitality, salon, spa, clinic, or wellness environments preferred * Fluent English (spoken and written) * Excellent communication and interpersonal skills * Professional appearance and positive attitude * Strong organizational and multitasking skills * Basic computer knowledge * Ability to work independently and as part of a team * Currently residing in the UAE PREFERRED QUALIFICATIONS * Experience in a beauty salon, aesthetic clinic, wellness center, or medical center * Experience with salon, spa, or clinic booking software is an advantage * Sales or upselling experience is an advantage WORKING HOURS Tuesday – Sunday 11:00 AM – 8:00 PM Monday Off Salary: AED 2,500 per month \+ Commission after Probation Pay: AED2,500\.00 per month Work Location: In person