Receptionist

Receptionist We are seeking a professional and customer-focused Receptionist to join our medical center. The ideal candidate should have experience in patient reception, billing procedures, appointment coordination, and cross-selling healthcare services. The Receptionist will ensure smooth front-desk operations while providing excellent customer service to patients and visitors. Key Responsibilities: • Welcome and assist patients and visitors in a professional and friendly manner. • Manage appointment scheduling, confirmations, and follow-ups. • Handle patient registration and maintain accurate records. • Process billing, payments, insurance verification, and invoices. • Answer phone calls, emails, and patient inquiries promptly. • Coordinate with doctors, nurses, and other departments for patient needs. • Promote and cross-sell medical packages, wellness programs, and clinic services to patients. • Ensure the reception area is organized and presentable at all times. • Maintain confidentiality of patient information and comply with healthcare policies. • Assist in daily administrative and clerical tasks as required. Requirements: • Proven experience as a Receptionist in a medical center, clinic, or healthcare facility. • Knowledge of medical billing and insurance procedures. • Experience in cross-selling healthcare services or packages. • Excellent communication and interpersonal skills. • Strong organizational and multitasking abilities. • Proficient in Microsoft Office and clinic management systems. • Ability to work under pressure and handle patients professionally. • Bachelor’s degree or diploma in Administration or related field is an advantage. • Must be Arabic Speaker. Preferred Skills: • Customer service excellence • Sales and cross-selling skills • Attention to detail • Problem-solving abilities · Team player with a positive attitude