Receptionist & Admin for Beauty Lounge

**Duties and Responsibilities:** 1\. Greeting and Welcoming Clients: \- Warmly welcome clients as they arrive at the beauty center. \- Provide information about available services and guide clients to the appropriate service areas. 2\. Appointment Scheduling: \- Efficiently manage the appointment booking system. \- Schedule, cancel, and reschedule appointments based on client requests and availability. 3\. Phone and Email Communication: \- Answer incoming phone calls in a professional and courteous manner. \- Respond to client inquiries via email, providing detailed information about services, pricing, and availability. 4\. Maintaining a Clean and Organized Reception Area: \- Ensure the reception area is clean, tidy, and well\-organized at all times. \- Arrange reading materials, brochures, and promotional materials. 5\. Processing Payments: \- Handle cash, credit card, and electronic payments accurately. \- Provide receipts and maintain a record of transactions. 6\. Client Records and Data Entry: \- Maintain accurate client records in the system, including personal information, services received, and payment details. 7\. Assisting with Administrative Tasks: \- Assist in administrative tasks such as filing, photocopying, and data entry. \- Collaborate with other staff members to ensure smooth operations. 8\. Product Sales and Upselling: \- Promote and sell beauty products available at the center. \- Provide product recommendations based on client needs **Education/Licensure:** \- Proven experience as a receptionist or in a customer service role. \- Excellent communication and interpersonal skills. \- Proficient in using appointment scheduling software and basic computer applications (MS Office, email). \- Strong organizational skills and attention to detail. \- Ability to handle multiple tasks in a fast\-paced environment. \- Knowledge of beauty and wellness services is a plus. Work Location: In person