Project & Customer Support Coordinato

• Serve as the primary point of contact for assigned projects, proactively managing client communication and expectations throughout the project lifecycle. • Facilitate seamless project execution by coordinating internal teams, ensuring timely delivery of milestones and deliverables. • Anticipate and resolve customer issues with urgency and empathy, transforming challenges into opportunities for enhanced satisfaction. • Develop and maintain comprehensive project documentation, including status reports, meeting minutes, and risk assessments. • Bachelor's degree in Business Administration, Communications, or a related field. • 2-4 years of proven experience in project coordination and customer support, preferably within the technology or software industry. • Proficiency in Microsoft Office • Exceptional communication skills, both written and verbal, with the ability to articulate complex information clearly.