Patient Relationship Executive

Genex Clinical Laboratories LLC · Dubai

Posted Sep 12, 2026Source: indeed
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Job description

**Job Description** · Strong customer contact experience. · An analytical mind with strong attention to detail. · To answer and direct incoming phone calls. · Ability to prepare routine administrative paperwork. · Ability to communicate effectively, both orally and in writing. · Ensure all standard protocols set by the organization are maintained. · Manage relationships with physicians, nurses, and the health care support team. · Maintains relationship with all listed labs and other support facilities. · Skill in the use of personal computers and related software applications. · Ensures availability of treatment information by filing and retrieving patient records. · Maintains patient accounts by obtaining, recording, and updating personal and financial information. · Contributes to team effort by accomplishing related results as needed. · Performing a variety of clerical duties, receiving sorting, distributing mail, sending out mailings, organizing correspondence, reports, and other documents. · Ensure coordination of communication between patients and families and medical team to provide. · patients and families with information on our services, procedures, and protocols. · Manages inventory tracking system to record deliveries, shipments, and stock levels. · Monitors demand and analyze data to anticipate future supply and logistical needs. · Other duties assign from time to time. **Desired Candidate Profile** · Ideal candidate should be a graduate and have excellent communication and interpersonal skills. · Customer\-centric and service oriented with a minimum of 2 years healthcare experience in customer care, Customer service, or front office. · Should be of Pleasing Personality. · Sound understanding of telephone etiquettes. Job Types: Full\-time, Permanent Pay: AED3,000\.00 \- AED3,500\.00 per month Application Question(s): * What is your notice period ? Experience: * Healthcare: 3 years (Required) Location: * Dubai (Required) Job Type: Full\-time Pay: Up to AED3,000\.00 per month Experience: * Customer Service/ Healthcare: 1 year (Required) * UAE: 1 year (Required) Work Location: In person

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