Original posting on indeed. You apply directly with the employer — we never auto-apply.
Job description
**Job Summary:**
We are looking for an enthusiastic and customer\-focused **Patient Relationship Executive** to manage patient communication over the phone. The ideal candidate will have a strong background in telesales or telecalling, and will be responsible for handling inquiries, booking appointments, following up with patients, and providing outstanding service in a healthcare environment.
**Key Responsibilities:**
* Make outbound calls to patients for appointment confirmations, follow\-ups, and service feedback.
* Handle inbound calls and respond to patient inquiries professionally and efficiently.
* Provide information about services, doctors, and procedures.
* Maintain accurate records of all patient interactions and follow\-ups.
* Coordinate with internal teams to ensure smooth scheduling and patient experience.
* Remind patients about upcoming appointments, payments, or reports.
* Handle patient concerns or complaints with empathy and escalate issues as needed.
* Support administrative tasks related to calls, bookings, and documentation.
**Desired Candidate Profile:**
* Minimum 1 years of experience in telesales, telecalling, or call center/customer support roles—preferably in a healthcare or service industry.
* Strong verbal communication skills in English
* Good listening skills and a polite, patient\-focused attitude.
* Ability to handle high call volumes and multitask effectively.
* Familiarity with healthcare or clinic operations is a plus.
* Proficient in MS Office and basic computer usage.
**Additional Details:**
* **Experience:** 1\+ years in Telecalling/Telesales/Customer Support
* **Education:** Bachelor’s degree or equivalent preferred
* **Shift:** Rotational / Day shift (as per business needs)
* **Availability:** Immediate joiners preferred
Job Type: Full\-time
Pay: AED3,000\.00 \- AED4,500\.00 per month
Application Question(s):
* Are you available to join immediately?
Experience:
* Talesales: 1 year (Required)
Location:
* Dubai (Required)
Work Location: In person
Is this role a fit for you?
Upload any CV — a short AI chat builds your profile, scores how well you fit roles like this across the Gulf, and tailors an ATS-ready CV to each. Free to start. No job promises — you always apply yourself.