Patient Admin Executive - UAEN

NMC Health plc · Sharjah

Posted Aug 12, 2026Source: indeed
View & apply on the employer's site ↗

Original posting on indeed. You apply directly with the employer — we never auto-apply.

Job description

* Greets patients and/or Guests arriving at the outpatient clinics, to assists as required. * Registers all outpatients upon arrival as per policy. * To maintain Patient Confidentiality. * Identification of Patient Valid documents i.e., EID or Passport. * Checking eligibility for insurance approval. * Schedules, reschedules, cancels, and confirms outpatient and medical services as required. * Initiate accurate process to complete the patient’s registration ( insurance or self\- paying.) * Collecting Payment, i.e., Cash, Deductibles, Co\-insurance, and Copayment as per insurance and/or SOB’s (from online insurance portals) service wise. * Coordinates with Nursing and other Departments to resolve patient’s queries. * Informing patients when there are delays for diagnostic or treatment services. * Directs patients to appropriate clinics/areas. * Submits documents related to cash collection and refunds to Chief Cashier. * Maintains records for any authentication for services for any patient(s) given by higher officials. Report to be forwarded to Billing Supervisor. * Reconciliation of daily cash and credit card collection to be completed before closing. Excess or short in collection to be reported to Chief Cashier. * Cash collection according to the individual collection report must be deposited in the Main Cash Box. * Coordinates with the Clinic and service providing units for rectification of documents and reports requested by the Back Office \- Claims Submission Team. * Assists in training of the new employees as directed by supervisor. * Knowledge of insurance protocols. * Coordinates with insurance department and clinic for preauthorization of services. * Knowledge in basic medical terminology ( limited to front office ). * Greets patients and/or Guests arriving at the outpatient clinics, to assists as required. * Registers all outpatients upon arrival as per policy. * To maintain Patient Confidentiality. * Identification of Patient Valid documents i.e., EID or Passport. * Checking eligibility for insurance approval. * Schedules, reschedules, cancels, and confirms outpatient and medical services as required. * Initiate accurate process to complete the patient’s registration ( insurance or self\- paying.) * Collecting Payment, i.e., Cash, Deductibles, Co\-insurance, and Copayment as per insurance and/or SOB’s (from online insurance portals) service wise. * Coordinates with Nursing and other Departments to resolve patient’s queries. * Informing patients when there are delays for diagnostic or treatment services. * Directs patients to appropriate clinics/areas. * Submits documents related to cash collection and refunds to Chief Cashier. * Maintains records for any authentication for services for any patient(s) given by higher officials. Report to be forwarded to Billing Supervisor. * Reconciliation of daily cash and credit card collection to be completed before closing. Excess or short in collection to be reported to Chief Cashier. * Cash collection according to the individual collection report must be deposited in the Main Cash Box. * Coordinates with the Clinic and service providing units for rectification of documents and reports requested by the Back Office \- Claims Submission Team. * Assists in training of the new employees as directed by supervisor. * Knowledge of insurance protocols. * Coordinates with insurance department and clinic for preauthorization of services. * Knowledge in basic medical terminology ( limited to front office ). High School, Diploma and Bachelor

Is this role a fit for you?

Upload any CV — a short AI chat builds your profile, scores how well you fit roles like this across the Gulf, and tailors an ATS-ready CV to each. Free to start. No job promises — you always apply yourself.

Start free — get matched

Similar roles

Listing aggregated from indeed. Built for the Gulf. No job or interview promises — we make your search faster and your CV stronger.