Patient Admin Executive - UAEN
NMC Health plc · Sharjah
Posted Aug 12, 2026Source: indeed
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Job description
* Greets patients and/or Guests arriving at the outpatient clinics, to assists as required.
* Registers all outpatients upon arrival as per policy.
* To maintain Patient Confidentiality.
* Identification of Patient Valid documents i.e., EID or Passport.
* Checking eligibility for insurance approval.
* Schedules, reschedules, cancels, and confirms outpatient and medical services as required.
* Initiate accurate process to complete the patient’s registration ( insurance or self\- paying.)
* Collecting Payment, i.e., Cash, Deductibles, Co\-insurance, and Copayment as per insurance and/or SOB’s (from online insurance portals) service wise.
* Coordinates with Nursing and other Departments to resolve patient’s queries.
* Informing patients when there are delays for diagnostic or treatment services.
* Directs patients to appropriate clinics/areas.
* Submits documents related to cash collection and refunds to Chief Cashier.
* Maintains records for any authentication for services for any patient(s) given by higher officials. Report to be forwarded to Billing Supervisor.
* Reconciliation of daily cash and credit card collection to be completed before closing. Excess or short in collection to be reported to Chief Cashier.
* Cash collection according to the individual collection report must be deposited in the Main Cash Box.
* Coordinates with the Clinic and service providing units for rectification of documents and reports requested by the Back Office \- Claims Submission Team.
* Assists in training of the new employees as directed by supervisor.
* Knowledge of insurance protocols.
* Coordinates with insurance department and clinic for preauthorization of services.
* Knowledge in basic medical terminology ( limited to front office ).
* Greets patients and/or Guests arriving at the outpatient clinics, to assists as required.
* Registers all outpatients upon arrival as per policy.
* To maintain Patient Confidentiality.
* Identification of Patient Valid documents i.e., EID or Passport.
* Checking eligibility for insurance approval.
* Schedules, reschedules, cancels, and confirms outpatient and medical services as required.
* Initiate accurate process to complete the patient’s registration ( insurance or self\- paying.)
* Collecting Payment, i.e., Cash, Deductibles, Co\-insurance, and Copayment as per insurance and/or SOB’s (from online insurance portals) service wise.
* Coordinates with Nursing and other Departments to resolve patient’s queries.
* Informing patients when there are delays for diagnostic or treatment services.
* Directs patients to appropriate clinics/areas.
* Submits documents related to cash collection and refunds to Chief Cashier.
* Maintains records for any authentication for services for any patient(s) given by higher officials. Report to be forwarded to Billing Supervisor.
* Reconciliation of daily cash and credit card collection to be completed before closing. Excess or short in collection to be reported to Chief Cashier.
* Cash collection according to the individual collection report must be deposited in the Main Cash Box.
* Coordinates with the Clinic and service providing units for rectification of documents and reports requested by the Back Office \- Claims Submission Team.
* Assists in training of the new employees as directed by supervisor.
* Knowledge of insurance protocols.
* Coordinates with insurance department and clinic for preauthorization of services.
* Knowledge in basic medical terminology ( limited to front office ).
High School, Diploma and Bachelor
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