Outpatient Officer

Performs a variety of clerical duties involved in greeting and directing patients, providing information, attending telephone inquiries. Records appropriate patient data on their assigned area. Files and maintain appropriate documents (e.g. patient files, logbooks, registers, etc.) as agreed in the departmental policy. Arrange follow-up and/or admission as required; and provides documentation. Liaise with other units of the hospital for the timely and accurate performance of duties and functions. Provide routine information and enquiry service. To assemble and process records as per the established procedures. Collects and compile relevant statistics. Maintains confidentiality of patient information and prevent disclosure to unauthorized persons. Works on rotating shifts/areas as required; and may collect cash as necessary. Participates in training, evaluation and continuing education of the department and hospital at large. Must strictly adhere to the chain of command as per established organizational matrix. Adheres to good customer service practices. Carries out other duties as required by the reporting manager. • High School education. • Bilingual (English and Arabic) with good communication skills. • Basic computer knowledge. • At least one-year relevant experience. • Preferred medical sector experience.