Operations Manager (Property Management)

• Oversee daily property operations, ensuring seamless functioning of all facilities and services to maintain high tenant satisfaction. • Develop and implement strategic operational plans and budgets to optimize property performance and achieve financial objectives. • Manage all aspects of tenant relations, from leasing and onboarding to issue resolution and lease renewals, fostering positive and long-term relationships. • Lead and mentor a team of property staff, including maintenance, leasing, and administrative personnel, promoting a collaborative and high-performing work environment. • Ensure compliance with all relevant laws, regulations, and building codes, mitigating risks and maintaining the safety and security of the properties. • Coordinate and supervise maintenance, repairs, and capital improvement projects, ensuring timely and cost-effective execution to preserve asset value. • Manage vendor relationships and contract negotiations, securing favorable terms for services and supplies while upholding quality standards. • Develop and execute emergency preparedness and response plans, safeguarding tenants and property assets in critical situations. • Analyze operational data and generate reports on key performance indicators, identifying trends and implementing improvements to enhance efficiency and profitability. • Bachelor's degree in Business Administration, Real Estate, or a related field, providing a strong foundation in management principles. • Minimum of 5 years of progressive experience in property management or a similar operational leadership role. • Proven track record of successfully managing diverse property portfolios (residential, commercial, or industrial). • Proficiency in property management software (e.g., Yardi, AppFolio, Buildium) and MS Office Suite. • Strong understanding of real estate law, leasing agreements, and financial management principles. • Excellent leadership, communication, and interpersonal skills to effectively manage teams and stakeholders. • Exceptional problem-solving and decision-making abilities with a results-oriented approach. • Ability to work under pressure, manage multiple priorities, and meet tight deadlines.