Operations Manager

• Oversee efficient running of all operations across assigned facilities (hotels, camps, beach, schools, properties); ensure all standards, policies, and procedures are maintained and upheld. • Develop, implement, and monitor operating procedures, policies, and standards across all facilities to ensure consistency and excellence • Plan, coordinate, and execute facilities projects including maintenance, upgrades, renovations, and capital improvements • Prepare, manage, and monitor annual operational budgets; control costs and identify efficiency improvements • Manage all operational staff including recruitment, training, performance management, and disciplinary matters • Ensure compliance with UAE labor laws, MOHRE requirements, health & safety regulations, and company policies • Maintain safe working environments; implement and monitor health and safety procedures; manage incidents • Ensure exceptional service delivery across all facilities; maintain high standards of service quality and client satisfaction • Conduct regular operational audits and site inspections to verify compliance with company standards • Prepare regular reports on operational performance, KPIs, budget status, and strategic initiatives • Bachelor's degree in Business Administration, Operations Management, or a related field; a Master’s degree is a plus. • 5+ years of progressive experience in operations management, preferably within the manufacturing or logistics sector. • Proven track record of successfully managing budgets, with a focus on cost reduction and efficiency improvements. • Certification in Lean Management or Six Sigma is highly desirable, showcasing expertise in process optimization. • Experience leading diverse teams with a strong emphasis on fostering a culture of accountability and high performance. • Strong analytical skills, with proficiency in data analysis tools and methodologies to drive informed decision-making. • Bilingual candidates preferred, with fluency in English and another language relevant to our global operations. • Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment, with exceptional organizational skills. • High emotional intelligence, enabling effective communication and relationship-building with both internal and external stakeholders. • Adaptability and resilience in facing challenges, with a proactive approach to problem-solving and continuous improvement.