Moroccan Restaurant Manager

**OVERVIEW** **Position** Restaurant Manager **Department** Hospitality **Reports to** General Manager **Location** Bahrain **About Company \& Role Purpose** We are seeking an experienced and service\-oriented Restaurant Manager to lead and oversee the day\-to\-day operations of our fine dining establishment. The ideal candidate will demonstrate exceptional leadership, uphold the highest standards of service, and ensure a memorable dining experience for every guest. A strong understanding of food and beverage operations, team management, and customer satisfaction is essential. **KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES** **General** · Oversee and coordinate daily operations across both Front of House (FOH) and Back of House (BOH). · Ensure exceptional guest experiences by maintaining high standards of service and hospitality. · Address and resolve customer concerns and complaints promptly and professionally. · Effectively manage and schedule staff shifts, ensuring proper coverage and productivity. · Monitor and evaluate team performance, providing ongoing feedback and coaching for continuous improvement. · Forecast inventory needs and oversee procurement of food, beverages, kitchenware, and cleaning supplies. · Ensure compliance with health, hygiene, and safety regulations always. · Uphold and enhance the restaurant's brand image and reputation. · Develop and implement promotional strategies and local outreach initiatives to attract and retain clientele. · Identify marketing opportunities, including digital campaigns, social media engagement, and in\-house events. · Train and onboard new hires and maintain continuous development for existing staff in service excellence and restaurant procedures. · Implement and maintain operational policies and standard operating procedures (SOPs) for long\-term success. **BACKGROUND, QUALIFICATIONS \& EXPERIENCE** **Qualifications** · Proven experience as a Restaurant Manager, General Manager, or Hospitality Manager in a fine dining or luxury hospitality setting. · 3–5 years of experience in a managerial role within the fine dining or upscale hospitality sector. · Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. · In\-depth knowledge of food and beverage trends, with the ability to recommend pairings and explain menu details. · Proficiency with restaurant management software and POS systems. · Sound financial acumen with experience in budgeting, cost control, and P\&L management. **Skills** · Arabic language is a MUST (spoken and written). · English language is required (spoken and written). · Strong leadership, interpersonal, and team\-building skills. · Excellent communication and customer service abilities. · Ability to work under pressure in a fast\-paced, high\-end environment. · Problem\-solving mindset and attention to detail. · Strong organizational and time management skills. Work Location: In person