Mobile Repair Technician (L2/L3)

Department : Operations Job Summary The Mobile Refurbishment Technician will be responsible for inspecting, diagnosing, repairing, refurbishing, testing, and grading pre-owned smartphones. The ideal candidate should have hands-on experience in smartphone refurbishment, particularly iPhones and Android devices, with the ability to restore devices to near-new condition through quality repairs and cosmetic refurbishment. Key Responsibilities • Inspect, diagnose, and troubleshoot smartphones for hardware and functional defects. • Perform refurbishment and repair of smartphones to restore full functionality. • Replace faulty components including displays, batteries, charging ports, cameras, speakers, microphones, buttons, back glass, and other hardware parts. • Perform cosmetic refurbishment to improve the appearance of devices, ensuring they meet Badili's quality standards. • Conduct smartphone grading based on cosmetic and functional condition. • Carry out comprehensive quality checks and functional testing before device approval. • Identify and source the correct replacement parts required for repairs. • Repair or replace defective components while maintaining high workmanship standards. • Maintain accurate records of repairs, testing results, and refurbishment activities. • Provide repair assessments and estimate materials required for refurbishment. • Ensure all devices meet company quality standards before packaging and dispatch. • Maintain repair tools, equipment, and workstations in good working condition. • Stay updated on new smartphone models, repair techniques, and refurbishment processes. • Follow all safety procedures and quality guidelines during refurbishment activities. • Support team members and contribute to achieving daily refurbishment targets. • Diploma or Certification in Mobile Phone Repair, Electronics, or a related technical field. • Minimum 3 years of experience in smartphone refurbishment or repair. • Experience working in a refurbishment company, mobile repair workshop, or authorized service center.