Marine Educator - The Lost World Aquarium

Interacts and engages with guests in an engaging, enthusiastic and professional manner, sharing information about marine life and aquarium theming. Maintains basic knowledge of marine animal species, aquarium systems, animal care, conservation threats and actions. Delivers formal and informal conservation education programming and marine animal activities upon the operation's needs, to small or large groups. Actively approaches and interacts with guests within the Aquarium Maintains a clean and safe environment for guests and abides by correct animal welfare practices. Utilizes learning resources to learn and apply detailed knowledge of marine life and aquarium theming. Accepts constructive feedback on frequent trainings and assessments. Conducts research to assimilate and deliver presentations to enhance product knowledge and presentation skills. Facilitates guest surveys and gathers feedback to ensure guests leave aquarium and experience having made a positive impact about saving our oceans. Maintains personal and professional development. Keeps current with the Company s facilities, events, and related services. Complies to all information contained in Standard Operating Procedures (SOP s) and department manuals. Delivers service standards that exceeds department targets for Quality assurance guest surveys. Attends meetings and trainings as requested. Performs other reasonable duties throughout the division as requested by management. Engaging personality with effective delivery qualities, such as public speaking and guest service Outgoing, great interpersonal skills, positive attitude, self-driven and motivated Ability to learn and retain knowledge on marine life and conservation Hospitality, biology, teaching degree, certificate or equivalent is desirable. Basic computer skills Literate. Must be able to speak clearly, read and write English