Manager - Customer Interaction Suite

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications **Broad outline of the Role** Responsible for identifying, developing, and driving business opportunities in Customer Data and Engagement domain with the objective of identifying and developing opportunities for growth. The role will work closely with sales account teams and solutions tam to lead conversations about customers’ requirements. This is an operational role, responsible for delivering results that have direct impact on the achievement of results within the assigned account and business. * **Minimum Qualifications \& Experience** * Bachelor’s and/or equivalent experience. MBA or equivalent preferred. Experience: 6\-8 Years of enterprise sales or account management experience * **Other Knowledge \& Skills** * Should be able to perform Solution Driven Sales * Should be aggressive in terms of Sales Activities, follow\-ups, and commitments. * Field sales experience for technology services Excellent communications, presentation, and cross\-functional collaboration skills. * **Key Responsibilities** * Execute segment plan to meet and exceed Order book and Revenue targets. * Create inroads into accounts, identify their business needs and articulate value proposition of products that solve for their needs. * Prepare proposals and presentations for customers. * Provide inputs to sales and product teams for product improvements and higher market coverage. * Opportunity Identification and development to closure. * Maintain record of qualified funnel and be able forecast deal closures * Collaborate with Sales, Solutions, SME, production, commercial and marketing team to meet customer requirements. * Able to translate business information from customer and Provide insights to solution and product teams to enable development of proposal. * Drive customer response from cross functional teams and own the outcome. * Provide market insights and competition updates to stakeholders. * Draft, present and explain the proposed solutions and commercials to the customer.