Manager Business System

### **General Information** Ref \# 227442 Location Qatar\-Doha Job family Corporate \& Commercial * Closing Date: 2026\-09\-23 ### **Description** **About the Role** Lead relationship with Business Divisions from an IT delivery and outcome perspective, manage annual IT work program with a large and operationally critical work program of the assigned Line of Business (LOB) keeping in mind business growth plans, opportunities and operational challenges. Manage a portfolio of programs, projects and/or on\-going service provisions, by establishing scheduling, delivery and resource dependencies and risk management across the projects to ensure the program delivery in an efficient, timely and cost\-effective manner. **Your duties would include:** * Ensure Technology strategy for the assigned Line of Business (LOB) is drafted and agreed with the relevant stakeholder ensuring work program is derived from this. * Engage with all outsourced/hosted IT services for assigned business area ensuring that service provider’s meet agreed service levels. * Ensure that the established IT strategy (over a 3–5\-year timeframe) for assigned business is being met with regards to functionality, technology and cost and future application strategy. * Ensure that the objectives for the program are defined to enable measurement of success and reprioritization when conflicts arise. * Ensure structured, qualitative and quantitative review of IT service delivery with the assigned departments. * Ensure that all projects and systems comply with IT governance framework and standards from process, deliverables and reporting perspective. * Take ownership in ensuring business cases \& CMCs with right cost inputs for the assigned program and projects. * Work with IT teams to ensure projects under that are delivered within agreed cost and timescales. * Ensure the IT work program to be undertaken is agreed with the business units along with key attributes such as business priority is defined and maintained. Ensure that each project is initiated at the right time. * Ensure that any specific standards and procedures to be followed by all the projects/sub. * Establish organizational governance for work program such as Steering Committee and Working Groups working with the line manager. * Ensure that risks from individual projects and operational systems are consolidated, prioritized based on risk exposure and resources are focused to manage risks with highest impact on the program. * Ensure that a consolidated work program plan is established and maintained based on high level planning output from individual projects. * Responsible for regular updates and reporting to the line manager and relevant stakeholders on project KPIs through the deployment of business management processes and systems. * Contribute to the development of annual and rolling budgets related to application systems for business areas in line with the agreed business specific IT strategy. **Be part of an extraordinary story** Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible. ### **Qualification** We are looking for a passionate and experienced professional to join our IT Team. The ideal candidate should possess the following: * Bachelor’s Degree or Equivalent with Minimum 8 years of job\-related experience Essential * Experience in leading IT projects, at least 3 years should be in successful delivery of large work program * Command of English language * Applications development, implementation and support management * Program management * Team management * Vendor management * Effective communication skills * Influencing \& Negotiation * Problem Solving and Decision Making * Managerial skills \- Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. * Ability to train and develop subordinate's skills. Ability to foster teamwork among team members * Hands\-on experience working with airline crew management and flight operations systems * Demonstrated leadership in AI adoption in different areas of SDLC Phases Preferred: * Bachelor's Degree in the fields of Computer Science, any Engineering discipline, Commerce or Sciences * Industry related certification in either or both ITIL, Project Management * Airline Industry experience though not essential would be an added advantage * Knowledge of aviation regulatory compliance, crew scheduling, crew training and crew operational requirements **About Qatar Airways Group:** Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community. **How to Apply** If you are interested in submitting your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.